Desktop Support Technician

Learn to repair, service and troubleshoot personal computers; install and configure operating systems and application software; and support customer needs. Students also learn to install, configure and support an organization’s local area network (LAN), as well as to analyze situations and data requirements and to assist and manage moves and installation of existing and new equipment.  Desktop support technicians utilize one-on-one consultancy to assist end users by diagnosing and resolving unique problems. Students in this major gain the technical skills required for CompTIA A+, CompTIA Network +, Microsoft Certified Technology Specialist (MCTS), and Microsoft Certified IT Professional (MCITP) certifications.

College Credit:

• OSU-OKC - 24 credit hours available
• OSU-IT - 12 credit hours available

Average Oklahoma Salary
$16/hour

Helpful Attributes and Abilities

• Reading, language and math skills at the 10th grade level or above
• Good eyesight, including eye-hand coordination and color perception
• Good manual dexterity
• Good organizational and critical thinking skills
• Detail oriented
• Commitment to a continual learning process

Who Can Enroll
Juniors, Seniors & Adults

Location
Springlake Campus
Information Technology Center
1800 Springlake Drive
Oklahoma City, OK 73111

Financial Aid
Available for those who qualify

Student Organization
BPA-Business Professionals of America

Certifications Available
CompTIA A+
CompTIA Network +
Microsoft Certified Technology Specialist (MCTS)
Microsoft Certified IT Professional (MCITP)

Metro Tech Accreditations
Oklahoma Board of Career and Technology Education (OBCTE)
Oklahoma State Board of Education (OSBE)
North Central Association-Commission on Accreditation & School Improvement (NCA-CASI)

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