Program
Description
Students
prepare for entry level and/or advanced level business
and office positions in addition to learning marketing
fundamentals. Students study computer applications, customer
relations, communications, business basics, sales and
visual merchandising.
All students complete cashier/checker training as well.
The following
programs are available:
Customer
Services prepares students for cashier/checker, receptionist,
data entry clerk and customer service representative.
Administrative
& Marketing Services prepares students for administrative
assistant and sales clerk.
Program
Courses
Customer
Services
AMS
1000 Professional Development I
AMS 1050 Introduction to Keyboarding
AMS 1020 Computer Operations and Windows
AMS 1030 Computer Applications (Microsoft Office)
AMS 1040 Internet Fundamentals
AMS 1060 Intermediate Computer Applications (Microsoft Office)
AMS 1070 Business Communications
AMS 1080 Business Math Review
AMS 1140 Ten-Key Calculator
AMS 1130 Filing
AMS 1010 Customer Relations
AMS 1090 Customer Service Skills
AMS 1100 Cashier/Checker Training
AMS 1110 Data Entry
AMS 1120 Model Office I
Electives: Students will select 75 hours in one or a combination
of the following electives; total program length not to
exceed 600 hours.
WBL 1000 Job Shadowing
WBL 1010 Internship
WBL 1020 Projects
AMS 2060 Publishing Software (Microsoft Publisher)
AMS 1180 Intermediate Presentations (Microsoft PowerPoint)
AMS 1150 Integrated Computer Applications (Microsoft Office)
AMS 1160 Presentations and Meetings
AMS 1170 Proofreading
Administrative & Marketing Services
Prerequisite:
Customer Services
AMS 2000 Professional Development II
AMS 2010 Advanced Windows/Outlook
AMS 2020 Keyboarding for Speed and Accuracy
AMS 2030 Advanced Computer Applications (Microsoft Office)
AMS 2040 Document Formatting
AMS 2160 Advanced Document Formatting
AMS 2060 Publishing Software (Microsoft Publisher)
AMS 2070 Model Office II
AMS 2080 Business Basics and Economics
AMS 2090 Marketing Fundamentals
AMS 2100 Sales and Sales Promotion
AMS 2110 Visual Merchandising
Electives: Students will select 75 hours in one or a combination
of the following electives; total program length not to
exceed 600 hours.
WBL 2000 Job Shadowing
WBL 2010 Internship
WBL 2020 Projects
AMS 2120 Financial Documents
AMS 1160 Presentations and Meetings
AMS 2140 Fashion Merchandising
AMS 2150 Sports and Entertainment Marketing
Salary
Range
Entry
Level $8.00 - $10.00/hour
With Experience $9.00 - $11.00/hour
Career
Opportunities
Cashier/checker
Receptionist
Customer
service representative
Data
entry clerk
Administrative
assistant
Sales
clerk
Helpful Attributes and Abilities
Reading and language skills at the 8th grade level or
above; math skills at
the 6th grade level or above
Strong interpersonal skills
Good oral and written communication skills
Positive attitude
Dependability
College
Credit
OSU-OKC*
OSU-OKM
*Advanced
Standing Credit (ASC): Upon completion of 12 resident
college hours at the receiving college, ASC will be added
to a student’s college transcript.
Program
Length
Customer
Services 600 hours
Administrative & Marketing Services 600 hours
Schedule
5 months, full-day (each section)
Full- or half-day scheduling available
Who Can
Enroll
Juniors,
Seniors & Adults
Financial
Aid
Student
Organization
Metro
Tech Accreditations
